Do you really know how your customers feel about their experience with your organization?
What if you could measure your team performance in real time to know how they are affecting the guest experience. Phaceology is a powerful, customer feedback tool, providing spontaneous, honest guest reviews. It also provides measurements of how your employees are feeling and interacting with customers.
We believe in empowering the one. We feel that employees can only rise to the level of their training, and Phaceology helps companies understand how their teams and employees are doing so they can train accordingly. With the help of cameras that detects facial emotions, Phaceology provides accurate guest reviews and team member feedback, reinforced by an entire LMS of support to help you elevate your game. We’re all about improving the one, and helping employees rise to the level of their training.
People have been trying to quantify this type of data for years, but the technology is just now allowing for it.
Zero Impact To Staff
Phaceology provides all the data you want, so you don’t have to waste time monitoring.
It’s Impossible to Fake Facial Emotion
You no longer have to guess how employees and clientele act, because it’s all in front of you in an instant.
Too often, employees are trained on the wrong thing. This data lets you know what to train on, and let’s you know if it sticks.